Shipping

We ship everywhere in Canada and United States with Canada Post. Once your order has been shipped, you will receive an email with a Canada Post tracking link. Please allow 24hrs for the link to activate. Once the packages leaves Canada, the tracking links may not update but the package is still on its way. Please note we are not responsable for any error in the shipping address provided at checkout.

Add the items to your cart and select your country from the list to get a shipping price. Postal/zip code is required to get accurate shipping price. Order over 150$ CAD ships free in Canada.

Delivery time varies. Canadian orders are usually delivered in 3 to 8 business days. Please allow 2 business days for shipment preparation.

Once your order has been shipped, you will receive an email with a Canada Post tracking link. Please allow 24hrs for the link to activate. Once the packages leaves Canada, the tracking links may not update but the package is still on its way. You can also get SMS notifications if you provide a valid phone number.

If you reside outside Canada, please note that your order may be subject to import duties, taxes and handling fees, which are charged by your local postal services once your package reaches your country. Kollontaï does not collect duties and taxes and cannot predict what your particular charges may be. If you do incur these additional charges, you might be presented with an invoice, which you are responsible for. If those fees remain unpaid for too long, your order will be returned to sender and won't be reimbursed.

Kollontaï does not collect duties and taxes and cannot predict what your particular charges may be. If you do incur these additional charges, you might be presented with an invoice, which you are responsible for. If those fees remain unpaid for too long, your order will be returned to sender and won't be reimbursed.